Hi dear readers, I would like to ask some of your help, my boxes from my inventory and vault were bug, and I cannot move it, once I tap or move those boxes it will automatically disconnected, may I know whose the best person to contact about the ticket system? Thanks in advance!

The only appropriate support for this is the ticket, if you have already submitted, just wait.

If you have already submitted a ticket the only way is to wait, as this is the only way to remedy your problem.

Hello good day!


The ticket system is answered by level 2, which is not disclosed to us players who are. If you have already opened a ticket just wait 72 business hours to get a response.
You can also request support via email:suporte@muaway.net

Bugs are reported through tickets, if you have already done the procedure, you must wait 72 business hours for response.

The correct way to solve your problem is through a ticket, if you have already sent just wait for a response.
(Ticket response time is 72 business hours.)

Hello friend, submit a ticket reporting this issue if you have questions:

[Tutorial] Enviando ticket a administração.

The only appropriate support for this is the ticket, if you have already submitted, just wait.

Resolvido.

Caso precise reabrir o tópico, me envie uma MP solicitando.