Hello , i cant join in the game . gives the error in the picture , please help me . thanks.

Greetings!

I recommend that you try the following procedure:

Quote

1st: right click on the MuAwaY Icon.
2nd: Click on "Open file location"
3rd: Look for the files "Update" and "Settings" and delete both of them
4th: Right click on the MuAwaY Icon and then click on Run as administrator and try starting the game.

By the way if this procedure does not work I recommend you contact the support group through the following email: suporte@muaway.net or divix@muaway.net

Edited May 30, 20205 yr by Deus

Good morning, Check that the game is not open closing the launche and Pressing the key F9, if it doesn't work, perform the procedure below.

Spoiler

If the above procedure does not resolve, I recommend that you perform the procedure in the tutorial below and disable your firewall and antivirus.

[Tutorial] - Removendo o MuAwaY completamente de seu computador





@Edit:Alteração no texto para Idioma English.

Edited May 30, 20205 yr by LUIG

Hello,
Check if you have any antivirus or firewall active, if you have it disabled, if it doesn't work perform this procedure:

Quote

1. Right-click on the MuAwaY launcher;
2. Go to open file location;
3. Search for and delete the Update file;
4. Run the launcher as an administrator, and wait to update

Hello,

Try the following procedure:

Quote

1º- Click on the server Launcher with Right Mouse Button.
2º- Click on "Open File Location".
3rd - Locate and Delete the files "Update" and "Settings"
4th - Run the Launcher as an administrator and try to log in again.

In case it doesn't work, I advise that you are completely uninstalling the server and installing again, I will leave a tutorial below so that you can do it in the correct way and thus solving your problem:

[Tutorial] - Removendo o MuAwaY completamente de seu computador

If both methods do not work, contact support via email at: suporte@muaway.net and explain your problem, the administration will assist you until it is resolved.

We look forward to your reply.

This error is very easy to solve, just click with the right mouse button on the MuAwaY icon, open the game's files folder and delete the Update and Settings folders, after that, just start the launcher normally wants to update the server.

Edited May 30, 20205 yr by Kuhn

Como o motivo é muito claro, analise se é o anti-vírus que está impedindo a execução do jogo, depois de desativar, tente novamente para abrir o jogo e veja se é bem-sucedido.

As the reason is very clear, analyze if it is the Anti-virus that is preventing the game from running, after deactivating try again to open the game and see if it is successful

Hellow,


I recommend that you delete the Update.ini file from the game folder and do the update again. Also disable your computer's Firewall and Anti-Virus. If your problem has not been resolved please contact us by email suporte@muaway.net.

Hi!

Quote

1º- Click on the server Launcher with Right Mouse Button.
2º- Click on "Open File Location".
3rd - Locate and Delete the files "Update" and "Settings"
4th - Run the Launcher as an administrator and try to log in again

Continuing, address by email: suporte@muaway.net or divix@muaway.net

Follow the steps below to solve this problem:

Quote

1st: Right click on the MuAwaY Icon.
2nd: Click on "Open file location"
3rd: Look for the files "Update" and "Settings" and delete both of them
4th: Right click on the MuAwaY Icon and then click on Run as administrator and try starting the game.

I tried all of them, negative

Turn it off firewall or antivirus, switch the setting to off. You need to use that's being blocked, you can allow it through the firewall, instead of turning the firewall off.

If the procedures above informed by me and support members does not have helped you, you should send an email address to suporte@muaway.net or divix@muaway.net.

Resolvido.

Caso precise reabrir o tópico, me envie uma MP solicitando.